Refund policy

Legendary Royalty Return & Refund Policy

1. Made-to-Order Items

At Legendary Royalty, every piece is made-to-order with a commitment to premium quality, craftsmanship, and attention to detail.

Because our products are produced specifically after an order is placed, we generally do not accept returns or exchanges for changes of mind, incorrect size selections, or personal preferences, except where required by applicable law.

We encourage customers to carefully review product descriptions, sizing information, and order details before completing their purchase.

2. Damaged, Defective, or Incorrect Items

Customer satisfaction is important to Legendary Royalty.

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 14 days of delivery whenever possible.

Please provide:

  • Your order number

  • A description of the issue

  • Clear photographs showing the problem

After reviewing your request, we will arrange an appropriate resolution, which may include a replacement, exchange, or refund.

This notification timeframe does not limit your rights under applicable consumer protection laws.

3. Order Cancellations

Because our clothing is made-to-order, we begin preparing orders after purchase.

Customers may request cancellation within 24 hours of placing an order. Cancellation requests are subject to the production status of the item and applicable law.

Once production has begun, voluntary cancellations may not be accepted.

Customers retain any cancellation and refund rights required by law, including rights relating to delayed or unfulfilled orders.

4. Refund Processing

Once a refund is approved, it will generally be issued to the original payment method.

Refund processing times may vary depending on your bank or payment provider. Refunds required by law will be processed within the applicable legal timeframe.

5. Exchanges

Due to the made-to-order nature of our collections, we generally do not offer exchanges for size changes, color preferences, or changes of mind.

If you receive an incorrect or defective item, please contact us so we can provide an appropriate resolution.

6. Return Shipping

If a return is authorized due to an error by Legendary Royalty or a defective product, we will provide return instructions and cover reasonable return shipping costs when a return is required.

Please do not send items back without contacting us first.

7. Lost or Missing Orders

If your order has not arrived, please contact our customer support team with your order number.

We will investigate the issue and provide assistance, including a refund or replacement when required by applicable law.

8. International Orders

International orders are subject to applicable consumer protection laws in the customer's country or region.

Any mandatory return, cancellation, or refund rights will be honored regardless of the made-to-order nature of our products.

9. Contact Us

For return, exchange, cancellation, or refund inquiries, please contact Legendary Royalty through the Contact Us page on our website.

Our goal is to ensure every customer experiences the quality, confidence, and luxury that Legendary Royalty represents.

Contact Info: legendary.est.2018@gmail.com